Art proofs, purchase orders, dropship, supply chain, accounting and AI automation for fashion and licensed merchandise suppliers selling into North America, Europe and the UAE. One team, from license to last mile.
Operating since 2015 from Noida and New Delhi, with a partner office in the UAE.
Programs we manage ship to
Take one function off your plate or hand us the whole program. Our people work inside your systems, to your retailers' compliance rules, on your hours.
Proofing artists with a decade of licensed and custom artwork experience, working inside your design-to-production workflow.
Day-to-day finance run to a monthly close you can rely on, with reporting your leadership can act on.
We own your dropship and pass-through programs from PO receipt to final delivery, with inventory you can see in real time.
Sourcing to delivery, run to keep stock moving and landed cost under control.
Your online channels run end to end, from the storefront to the return.
AI workflows that take the manual work out of documents, orders and AP/AR, set up and run by people who know the process.
AI agents that run business workflows for small and mid-size companies, so you can grow without adding headcount.
Built for SMBs in fashion, retail, e-commerce and logistics. Agents take on the repetitive work between your systems, and our team sets them up, watches them and keeps them accurate.
Talk to us about Agentic360Tools alone don't fix a broken back office. We combine a decade of retail operations knowledge with AI workflows that work from day one and keep working.
| Manual processing time | −80% |
| Data entry errors removed | 90%+ |
| Invoice cycle time | −70% |
| Compliance document accuracy | 99% |
| Reporting turnaround | Real time |
| Time to go live | 4–8 weeks |
Results vary with process maturity and volumes. We benchmark your baseline before we start.
Sports, entertainment, gaming, music and lifestyle brands. We know the approval cycles, the retailer rules and the calendar pressure that come with licensed product.
NFL, NBA, MLB, NHL and collegiate
Full retail programs for league and collegiate apparel, from design and art approval through fulfillment to Walmart, Kohl's, Hot Topic and 20+ chains.
Warner Bros, DC, NBC, Betty Boop, Popeye
End-to-end management from art approval through retail delivery to Hot Topic, Spencer's and mass retail.
Gears of War and major game titles
Licensed apparel, accessories and collectibles, from art approval to distribution through Walmart, GameStop and specialty stores.
Artist and label programs
From tour tee design to venue-day delivery, including e-commerce, pop-up retail and major retail distribution.
Ford, Chevrolet, Pepsi, Goodyear, NASA
Apparel and accessories for iconic brands, sold at Walmart, TJ Maxx, Ross and 15+ chains.
Four programs, four starting points. The common thread: more volume, fewer errors and no extra headcount on the client's side.
A leading fashion supplier needed ten times the dropship capacity without hiring. We embedded a dedicated team to run PO management, routing and compliance end to end.
Manual AP/AR meant a 3-day close and a 4% error rate. Our automation layer cut cycle time by 80% in under six weeks.
Approval delays were costing weeks every season. Our proofing artists joined the client's approval pipeline directly.
We took over storefronts, order routing and customer service across three channels, with no new internal hires.
Manufacturers, suppliers and licensors across North America and Europe. Scroll for more.
They took full ownership of our Walmart PO management and brought processing errors to near zero. The results were immediate.James MercerVP of Operations
Their art proofing team understands licensed IP the way an in-house team would. Turnaround times are exceptional.Sarah ReynoldsDirector of Licensing
The AI rollout saved us three full-time roles' worth of invoice processing. Six weeks start to finish, ROI in the first month.David KimCFO
They run our Hot Topic and Spencer's program end to end. We've grown 40% year on year on those channels.Amanda LiuHead of Retail Partnerships
Our SAP reconciliation used to take three days at month end. Now it's done in hours.Tom WhitfieldFinance Director
Licensing, compliance, retail routing for our Gears of War line. They're an extension of our team, not a vendor.Marcus RothBrand Manager
Founded in 2015 and operating globally since 2017, MerchServe Global is a managed services partner for fashion retail manufacturers, suppliers and licensors. We don't advise from the sidelines. We embed in your operation and take responsibility for the result.
Our operations office is in Noida, our corporate office in New Delhi, and we serve programs for Walmart, Macy's, Kohl's, Hot Topic and 20+ retail chains across North America, Europe and the UAE.
Talk to our team
Founded in Delhi. First fashion retail operations programs launched.
Went global with first US retail clients on Walmart and Hot Topic programs.
Passed 100 brand partners. Launched E-commerce 360° and dropship practices.
Launched AI Automation Operations for the fashion retail back office.
Launched Agentic360, AI agent-based automation for SMBs in retail, e-commerce and logistics.
Our vision
Our mission
Share the program or process. We'll come back within one business day with how we'd take it on.
Prius Heights, 8th Floor, Plot 10 & 11
Sector 125, Noida, UP 201303, India
B-65, Lower Ground Floor, Dayanand Colony
Lajpat Nagar IV, New Delhi 110024
United Arab Emirates, serving UAE and GCC markets
